Privacy Policy
Last Updated: January 15, 2023
1. Introduction
Pizza 73 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pizza73.com, mobile application, or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third parties. Here's what we collect:
Personal Information
- Contact Information: Name, email address, postal address, phone number
- Account Information: Username, password, account preferences
- Payment Information: Credit card details, billing address (note: full payment information is processed by our secure payment processors and not stored on our servers)
- Order Information: Food items ordered, delivery instructions, order history
- Profile Information: Preferences, dietary restrictions, favorite orders
Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Information: Pages visited, time spent on pages, links clicked, features used
- Location Information: Approximate location based on IP address, and with your consent, precise location via GPS
- Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies (see our Cookie Policy section below)
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and delivering your orders
- Creating and maintaining your account
- Providing customer support and responding to inquiries
- Sending transactional messages (order confirmations, delivery updates)
- Personalizing your experience and providing tailored content and offers
- Improving our products, services, and website
- Analyzing usage patterns and trends
- Sending promotional communications (with your consent)
- Preventing fraud and ensuring security of our services
- Complying with legal obligations
4. How We Share Your Information
We may share your information with:
- Service Providers: Third parties that help us operate our business, such as payment processors, delivery partners, IT service providers, and marketing agencies
- Pizza 73 Franchisees: Local Pizza 73 restaurants that fulfill your orders
- Business Partners: When we offer co-branded services or promotional offers
- Legal Authorities: When required by law, legal process, or to protect our rights
- Corporate Transactions: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their own marketing purposes.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can ask us to correct inaccurate or incomplete information
- Deletion: You can request that we delete your personal information
- Restriction: You can ask us to restrict the processing of your information
- Data Portability: You can request a copy of your data in a structured, commonly used format
- Objection: You can object to our processing of your personal information
- Withdrawal of Consent: You can withdraw any consent you previously provided
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and settings
- Targeting/Advertising Cookies: Track your browsing habits to deliver targeted advertising
Cookie Management
You can manage your cookie preferences through our cookie banner or your browser settings. Most web browsers allow you to control cookies through their settings. Please note that if you choose to disable cookies, some features of our website may not function properly.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.
9. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
10. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. Whenever we transfer your information, we take appropriate safeguards to protect it in accordance with this Privacy Policy and applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and changing the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Pizza 73 Privacy Office
Studio 36 Stefan Road
Lake Quentin, BH12 2EN
United Kingdom
Email: [email protected]
Phone: +44 344 535 4015